Privacy Policy

Who we are

R O’Donnell Plant and Civil Ltd
21 New Road New Road
DN20 0PE

Our website address is:

What personal data we collect and why we collect it

Contact forms

We assume that if you use a contact form on our website that you are happy for us to have your relevant details, and to correspond with you about our services

You can ask us to stop contacting you and you can ask us to delete your information at any time.


Please read our Cookie Policy

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


We use Google Analytics to help us monitor the use of and improve the effectiveness of this website. IP addresses are anonymised, so there is no personal data being collected or being passed to Google through this process.

Customer records

To fulfil our service we need to gather, keep and use client data, including personal data. This can include, but is not limited to:

  • Your name, address, and contact details (including your telephone number, email address)
  • Credit card, debit card, direct debit details or other payment information (if you pay for some or all of our services using one of these methods)
  • Your feedback and answers to questionnaires about services we offer/are considering offering
  • Your complaints, compliments or concerns about our service
  • Health and safety information such as any accidents or near misses you may have been involved in while on our premises or while our employees are providing a service to you – this may include details of injuries and treatment you may have received.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Under GDPR you have important rights, including:

  • You can request a copy of any personal data we hold about you. Please email your request to
  • You can expect fair processing of your information and transparency in how we use your data
  • You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
  • You can require us to correct any mistakes in the information we hold

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Contact information

If you have any concerns about your privacy or your data, please contact Richard O’Donnell

01652 618531